With Apple's launch of the repair extension program for the MacBook plus 2016 and 2017 MacBook Pro keyboards comes uncertainty about how to start it, and what to expect. AppleInsider explains the ...

The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

Apple on Tuesday said it has updated the keyboard design in its latest version of the MacBook Pro laptop and expanded repair service for older models prone to broken keys. The tech giant said it ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...

Apple has announced an update to its Mac keyboard repair program, after many users have complained about stuck keys and mis-presses. The ongoing issues have angered even the most loyal Apple fans.

Apple today launched a keyboard repair program for MacBook and MacBook Pro models equipped with butterfly keys to address complaints over letters or characters that repeat unexpectedly, letters or ...

You press a key on your MacBook and nothing happens. You press another key and it enters that letter twice. A third key feel like it’s sticking. You’re not alone, as this is a common problem with a ...

Apple is making a notable change to how it handles repairs for users suffering from keyboard problems with their MacBook and MacBook Pro. The company will now complete keyboard-related repairs ...

Apple today introduced an updated line of MacBook Pro laptops featuring a new keyboard that the company says will address long-standing consumer complaints about keys that stick, fail to produce ...

A judge has tossed out Apple’s attempt to dismiss a class-action lawsuit involving the so-called butterfly keyboard. In his decision on December 2, U.S. District Court Judge Edward Davila said the ...

Apple is announcing an update to its keyboard repair program today. All MacBooks with the so-called “butterfly mechanism” (that’s pretty much all modern MacBooks) will now be fully eligible for ...